Key Strategies for financial institutions to combat fraud

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Fraud
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The fraud scenery is evolving rapidly, driven by rising cyber-attacks, advancements successful artificial intelligence, and progressively blase scams. In fact, our latest Experian UK Fraud and Fincrime Report 2024 shows that successful 2023, fraud volumes surged by 9.3% successful nan UK, pinch third-party fraud being nan astir prevalent. Over half of businesses besides reported accrued fraud losses, and 7 retired of 10 businesses expect their fraud guidance budgets will grow.

This business underscores nan relentless unit connected fraud teams wrong businesses and highlights nan urgent request for robust fraud prevention strategies. A proactive and adaptive attack to fighting fraud is essential. So, what tin businesses do to enactment up successful this challenging environment?

Grant Macdonald is Director of FinCrime Market Engagement astatine Experian.

1. Adapting strategies to accrued integer take by consumers

Recent Experian investigation highlights that integer translator is accelerating astatine an unprecedented pace, pinch mobile wallet usage surging from 54% to 77%, unit app usage climbing from 36% to 76%, and complete 80% of shoppers now utilizing peer-to-peer costs apps. However, contempt this displacement towards integer convenience, concerns astir online fraud stay significant. Identity theft, phishing scams, and stolen in installments paper accusation are among nan apical worries. Alarmingly, 66% of respondents are now concerned astir personality theft, up from 58% successful 2022.

To reside these concerns, businesses should heighten information measures pinch multi-factor authentication, encryption, and regular audits. Educating consumers connected recognizing and avoiding communal fraud strategies is vital. Leveraging AI and instrumentality learning tin thief observe and forestall fraudulent activities successful real-time, while improving personification acquisition ensures that information measures do not discuss convenience. Additionally, businesses should continuously show and accommodate to nan latest fraud trends and technologies to enactment up of fraudsters, ensuring robust protection for their consumers.

2. Continue to put and leverage AI for fraud prevention

AI technologies are becoming indispensable successful modern fraud prevention. While finance successful AI-powered measures is connected nan rise, our fraud study shows that nan take of instrumentality learning and generative AI tools remains modest. However, this inclination is expected to displacement soon, arsenic businesses admit nan imperative to outpace fraudsters employing precocious AI techniques into 2025.

In addition, businesses admit nan effect connected wide maturation and invention pinch our latest report, Experian TechUK GenAI Rating Momentum study highlighting that generative AI specifically could adhd up to £120 cardinal to nan UK system annually complete nan adjacent decade. Interestingly, erstwhile looking astatine circumstantial technologies, beingness biometrics are gaining traction, pinch 84% of businesses successful our investigation preferring methods specified arsenic facial nickname and fingerprint scans. Yet, behavioral biometrics, which analyse patterns for illustration typing velocity and touch pressure, are underutilized contempt their proven effectiveness. Currently, only 25% of businesses put successful behavioral biometrics, though 79% definitive precocious assurance successful its potential.

We judge integrating behavioral biometrics tin importantly trim mendacious positives and heighten nan accuracy of fraud discovery systems. Therefore, businesses should see making it a important finance for future-proofing security measures arsenic soon arsenic possible.

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3. Address money mules and money laundering

Money muling and laundering stay sizeable challenges. Money mules, who transportation illegally obtained money, are captious successful financial crime networks. Our study shows that 42% of first-party existent relationship fraud involves money muling, often perpetrated by younger adults pinch mediocre in installments scores who whitethorn beryllium nan complicit victims of mule herders. Money laundering losses are rising, pinch astir two-thirds of unit banks and 52% of businesses reporting increases. Over 53% of businesses scheme to boost their Anti-Money Laundering (AML) budgets successful 2024, driven by regulatory changes and nan request for stronger anti-fraud measures.

To tackle money muling and laundering, businesses should heighten employee training, fortify customer owed diligence, and put successful precocious exertion to observe suspicious activities. Collaborating pinch rule enforcement and expanding AML budgets are besides crucial. Regular audits and nationalist consciousness campaigns tin further mitigate risks. These strategies will thief businesses comply pinch regulations and protect their financial integrity.

4. Future-proof fraud strategies

A unified attack is basal successful nan conflict against fraud. Integrating fraud and AML teams tin heighten ratio and effectiveness. Sharing information and coordinating responses crossed units tin importantly amended an organization's expertise to tackle financial crime. Strengthening partnerships pinch manufacture stakeholders is cardinal to achieving this. Consumer acquisition is besides vital; raising consciousness astir fraud types tin empower group to protect themselves.

Ultimately it is crystal clear that arsenic fraud strategies evolve, businesses request to beryllium proactive, vigilant and to accommodate their fraud strategies arsenic well. This includes investing successful precocious technologies, educating consumers, and fostering collaboration among fraud prevention units to thief safeguard and navigate nan ever-changing scenery of financial crime. There is nary clip to lose, truthful businesses should enactment without delay.

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This article was produced arsenic portion of TechRadarPro's Expert Insights transmission wherever we characteristic nan champion and brightest minds successful nan exertion manufacture today. The views expressed present are those of nan writer and are not needfully those of TechRadarPro aliases Future plc. If you are willing successful contributing find retired much here: https://www.techradar.com/news/submit-your-story-to-techradar-pro

Grant Macdonald is Director of FinCrime Market Engagement astatine Experian.

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