- Apple has identified an iPhone 14 Plus issue
- It's nan first iPhone work programme since 2021
- You tin cheque your eligibility online
While we gave it plentifulness of praise successful our iPhone 14 Plus review, nan iPhone 14 Plus is apparently susceptible to a definite rear camera flaw, Apple has admitted – and if it's affecting you, you tin get your handset repaired free of charge.
It's been 3 years since we had an iPhone work programme (where Apple admits an rumor and will benignant it retired for you), but arsenic 9to5Mac has spotted, there's now officially one for a "rear camera issue" connected nan iPhone 14 Plus – which Apple still sells online.
The bully news is this is only going to use to a "very mini percentage" of iPhone 14 Plus models, according to Apple. Specifically, nan problem is having nary preview shown connected surface erstwhile you're utilizing nan rear camera connected nan handset.
iPhone 14 Plus handsets manufactured betwixt April 10, 2023 and April 28, 2024 are nan ones that whitethorn person nan glitch: Apple has provided a serial number checker truthful you tin quickly spot whether aliases not your iPhone is included.
What happens next
If you do person an iPhone 14 Plus that's flagged up arsenic problematic via nan serial number checker, you tin return it into immoderate Apple Store aliases immoderate Apple Authorized Service Provider to get your telephone repaired, free of charge.
Alternatively, you tin interaction Apple astir sending your telephone successful for repair done nan post. Follow this link to find nan applicable page connected nan Apple Support website, which gives you options for scheduling an in-store repair aliases sending disconnected your handset.
If Apple determines your iPhone 14 Plus is 1 of nan devices affected, and you've already paid to person nan rumor fixed, you tin get a refund (follow this link for that). You tin make a declare up to 3 years aft nan first acquisition of nan iPhone.
There are some steps to follow if you're sending your iPhone successful to beryllium repaired, whether for this aliases immoderate different issue. You request to make judge everything is backed up, and move disconnected nan Find My service, arsenic good arsenic removing progressive cards successful Apple Wallet.
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