“If you don't trust it, you're not going to use it" — Microsoft CEO says AI has to be trustworthy to be useful

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Microsoft AI Tour London Satya Nadella keynote
(Image credit: Future / Mike Moore)

Microsoft CEO Satya Nadella has laid retired his perfect of “trustworthy AI” that brings benefits to users everywhere.

Speaking astatine nan company’s Microsoft AI Tour London event, Nadella was understandably bullish astir nan predicted affirmative effects of AI tools, and nan productivity and ratio boosts it tin bring to consumers and businesses alike crossed nan globe.

“Trust successful nan technology, yet is going to beryllium halfway to each nan diffusion,” he stated, “and if you don't spot it, you're not going to usage it, and that’s not going to beryllium awesome for anyone.”

AI building blocks

In his speech, Nadella laid Microsoft’s straightforward ngo erstwhile it comes to exertion - “empowering group to do things they couldn’t do previously…making a profound impact”.

“It’s awesome to beryllium here, particularly astatine a clip for illustration this, erstwhile there’s a caller tech level being born…it’s breathtaking to talk astir nan vibrancy that comes pinch these level shifts.”

These intends are manifesting successful 3 ways, he said - caller forms of computing interfaces, accrued reasoning, and improved discourse and representation capabilities, and successful bid to get nan astir retired of these, Microsoft is building 3 platforms - Copilot (described by Nadella arsenic "the UI for AI"), an AI stack to support this, and Copilot devices specified arsenic AI PCs.

“When you put these 3 things together, you are building retired a very rich | AI aliases agentic world,” he declared.

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Agents person go a cardinal portion of galore company’s AI strategies successful caller months, and Nadella was keen to adhd his backing, noting soon, building an AI supplier would beryllium "no much mysterious than creating an Excel spreadsheet...you could moreover deliberation of these arsenic nan caller shape of applications, that anyone tin create.”

Nadella besides labelled Copilot arsenic a “cognitive amplifier” capable to augment quality activity and intelligence, starring to all-round boosts successful productivity and efficiency, noting nan perfect would beryllium to, “think pinch AI, and activity pinch my colleagues astatine work”.

But spot is nan cardinal facet underlying these platforms, he emphasized, pinch Microsoft’s ain halfway cardinal principles of information security, governance, and privacy.

“Ultimately, exertion has to construe into real-world impact, 1 personification and 1 statement astatine a time,” Nadella concluded.

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Mike Moore is Deputy Editor astatine TechRadar Pro. He has worked arsenic a B2B and B2C tech journalist for astir a decade, including astatine 1 of nan UK's starring nationalist newspapers and chap Future title ITProPortal, and erstwhile he's not keeping way of each nan latest endeavor and workplace trends, tin astir apt beryllium recovered watching, pursuing aliases taking portion successful immoderate benignant of sport.

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